Pride in our products

Crafting is a passion that allows each of us to express ourselves in ways that are truly unique, to lovingly create with our hands that which we hold dear to our hearts. At Fairfield Processing Corporation we put the same pride into every roll of batting, every pillow form and every bag of fiberfill we make. Each product is developed to inspire your creativity and help you express yourself.  

Not only do we stand behind every product we make, we are also here when you need us - to answer questions, give advice, and provide you with the best tools to help you create. When you reach for a Fairfield product, you will see the unconditional guarantee printed on the bag and know that the product in your hands is the very best product you can buy. Our guarantee is our promise to you that we will stand behind our products and replace any defective merchandise.

It’s input from crafters like you that enables us to develop new products and improve those you’ve been using for years. We welcome your calls and emails.

Products where you need them and when you want them

You will find Fairfield Processing products in fine quilting and craft retail stores nationwide, from cozy downtown shops to retail chains from coast to coast. We support each of your local merchants by maintaining fully stocked warehouses across the United States, as well as by employing Electronic Data Interchange (EDI), an electronic ordering system that enables us to process their orders quickly so that your favorite Fairfield products are on the shelves when the urge to create strikes you.

We are happy to service even the smallest home-based crafter who sells handmade goods at local shows or online. All you need to open an account is a passion for crafting and a valid tax certificate. Our helpful and efficient CustomerCare representatives will help you from there. Simply give them a call at 1-800-243-0989 to get started.

Outstanding customer service

When you call, we answer – we really do!  Our phones are personally answered by cheerful employees during our normal business hours: Monday through Friday, 8:00 a.m. to 4:00 p.m. Eastern. If you have an account with us, you may call CustomerCare directly at 1-800-243-0989 and a knowledgeable, professional representative will be happy to assist you. If you purchased a product from a retailer and have a suggestion, question or concern, please call us at 1-800-980-8000 or send us an email to: consumer@poly-fil.com.

We look forward to continuing our relationship with you and thank you for your business.

Products for more than crafting and home decorating

Fairfield products are great for crafting – in fact we think they are the very best – but our products are used for more than stuffing crafts projects, quilts and pillows.  In fact our fiberfill, pillow inserts, quilt batting, stuffing beads and foam products can be found inside hundreds of household products.  Fairfield has the unique capability to custom blend fibers and textiles to create products to any specification, from fiberfill to bedding to pillows.  We invite and encourage fellow manufacturers to call us to discuss any filling needs. We are here to help and stand ready to do so. Give us a call a 1-800-980-8000 or click the button to send an email to our sales department.